RITUAL

PRIVACY POLICY

Effective October 2018

Updated July 2019

Ritual is committed to protecting its visitors' and Users' privacy. The following Privacy Policy outlines the manner in which Ritual Technologies Inc. (hereafter "Ritual", "we", “our” or "us") collects, uses, discloses and otherwise manages personal information, including in connection with our website www.ritual.co (the "Website"), our mobile customer application (the "App") and our on-demand services (collectively, the "Service"). Please review the following carefully so that you understand our privacy practices.

For the purposes of UK data protection legislation, Ritual is the data controller of your personal information.

If you have questions about this Privacy Policy or how Ritual handles your data more generally, please contact us at privacy@ritual.co.

Definitions

Information we collect about you

Information we collect from you

Information we collect from other sources

How we use your personal information

Disclosing your personal information

Referral programs

Cookies and related technologies

Direct marketing

Children

Information for our EU customers

Our legal basis for processing data

How you can exercise your rights under the GDPR

Updates to Ritual’s Privacy Policy

Contacting Ritual


RITUAL

PRIVACY POLICY

Effective October 2018

Updated July 2019

Ritual is committed to protecting its visitors' and Users' privacy. The following Privacy Policy outlines the manner in which Ritual Technologies Inc. (hereafter "Ritual", "we", “our” or "us") collects, uses, discloses and otherwise manages personal information, including in connection with our website www.ritual.co (the "Website"), our mobile customer application (the "App") and our on-demand services (collectively, the "Service"). Please review the following carefully so that you understand our privacy practices.

For the purposes of UK data protection legislation, Ritual is the data controller of your personal information.

If you have questions about this Privacy Policy or how Ritual handles your data more generally, please contact us at privacy@ritual.co.

Definitions:

Information We Collect About You

Ritual collects your personal information when you interact with us or use our Service, such as when you use our Website or App to place an order. We also collect information about you from other sources described below. We also look at how visitors use our Website to help us improve our Service and optimise customer experience.

In general, we collect information:

We also collect information from third party sites, such as advertising platforms and social networking sites.  

Information we collect from you:

Ritual collects personal information to deliver our Service to you, including through our Website and App. We collect personal information from you, such as:

Information we collect from other sources:

Ritual may also collect and combine personal information about you from other sources. These other sources may include:

From time to time, Ritual may also combine information from various sources with information it collects.

How We Use Your Personal Information

We may use your personal information for the purposes communicated to you at the time of collection or as otherwise stated in the Terms of Use, including:

We will use your personal information to:

Disclosing Your Personal Information

The file containing your personal information will be kept at our offices or on our servers or those of our service providers. Our employees and those of our service provides who require it for the purposes of their duties will have access to this file.  

These third parties have access to your personal information only to perform these tasks on our behalf and are contractually bound not to disclose or use it for any other purpose. For additional information about the way in which our service providers treat your personal information, contact us as set out below.

Your personal information may be transferred outside the jurisdiction in which you are situated and may become subject to the laws of the receiving jurisdiction, which may differ from the laws of your jurisdiction. By using our Service, you consent to the transfer of your personal information outside of your jurisdiction for the purpose of storing your personal information or processing it.  We may transfer your personal information to the following countries and using the following safeguards outside the European Economic Area (“EEA”) if your personal information is transferred to outside the EEA:

Where your personal information is transferred outside the EEA, we will take all steps reasonably necessary to ensure that your personal information is subject to appropriate safeguards, such as relying on a recognised legal adequacy mechanism if applicable, and that it is treated securely and in accordance with this Privacy Policy.

If you would like more information about these safeguards, please contact us at privacy@ritual.co.

Referral programs

Invitations to Friends & Family: 

If you wish to refer friends or family members to Ritual, you may share your referral code individually with those friends or family members.

Above all, nobody likes spam! Please only share your referral code or refer friends or family members who you know are interested in using our Service.

Restaurant referrals: 

You may request that your favourite Restaurants join Ritual through the App or through our Website. Please only refer Restaurants you have previously purchased from.

Cookies and Related Technology:

Ritual uses cookies and other related technology such as Google Analytics on the App and Website to distinguish you from other users.

Cookies are data files commonly stored on your device when you browse and use websites. They help to make your online experience faster, and assist with things like personalization, reporting, and advertising. Cookies are not the only technology that enables this functionality. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Website may become inaccessible or not function properly. 

For more information about the cookies we use (and the purposes for which we use them), and how to block them, please see our Cookie Policy for more information.

Direct Marketing:

Where you have given your consent or where we have a justifiable reason for doing so (and are permitted to do so by law) we will use your information to let you know about our other products and services that may be of interest to you and we may contact you to do so. If you do not wish to receive direct marketing communications from Ritual, you can adjust your email preferences in the App or by clicking the unsubscribe link in our email message to you.

Children:

We do not collect children's personal information.  Because the Service is not directed towards children under 13, they are not allowed to register with or use the Service or provide personal information. We do not knowingly collect personal information from anyone under the age of 13.

Information for our EU customers:

Our Legal Basis for Processing Data

With respect to personal information subject to the General Data Protection Regulation (“GDPR”), we will only collect and process personal data about you where we have a lawful basis to do so. We will process personal data:

As examples of Ritual’s legitimate interest under the GDPR, we may collect, use, communicate and process your personal data for the following purposes to:

By using our Service, you consent to this collection, use, communication and processing of your personal information.

How you can exercise your rights under the GDPR

For more information about your rights under the GDPR, you can visit the European Commission’s website.

How long does Ritual retain personal information?

We will generally retain your personal information until you cancel your Ritual account in order to meet our contractual obligations to you or until it is no longer required for the purposes stated above or to otherwise meet legal requirements.

We will not retain your personal information for any longer than we think is necessary. Information we retain is for as long as needed to fulfill the purposes outlined in this Privacy Policy. When determining the relevant retention period, we consider:

Otherwise, we securely erase your information where we no longer require your information for the purposes collected.

How does Ritual protect personal information?

Does Ritual use automated decision-making processes?

Fraud detection is conducted in part using automated decision-making processes. We conduct fraud checks on all of Ritual’s customers. Where we believe there may be fraudulent activity, we may block you from placing an order and from using our Website or App. We also may also use automated decision-making processes to extend certain benefits or rewards to you such as discounts at particular Restaurants. Please see our rights section above to better understand your rights under the GDPR.

What happens if Ritual updates our privacy policy?

This privacy policy was last updated:  July 15, 2019.

How do I contact Ritual?

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